At Dailywearhubs, operated by Eclipse Thread Collective Private Limited, we aim to provide a smooth and reliable shopping experience. In this document, “we,” “our,” and “us” refer to Eclipse Thread Collective Private Limited, while “you,” “your,” and “user” refer to our valued customers. This policy outlines the terms related to shipping and delivery for orders placed on our platform. By placing an order, you agree to the conditions described below.
Shipping Coverage
We currently deliver to all serviceable pin codes across India. At present, international shipping is not available.
Order Processing
Orders are generally processed within 1–2 business days from the date of confirmation, excluding weekends and public holidays.
Once your order has been processed, a confirmation email with the relevant details will be sent to you.
Delivery Timeframe
Standard delivery typically takes between 3–8 business days after dispatch, ensuring timely delivery of your order.
Unsuccessful Delivery Attempts
If delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the package, the shipment will be returned to our facility. Customers may request re-delivery where applicable.
Damaged or Missing Orders
If your order is received in a damaged condition, please contact our support team within 48 hours of delivery and provide photographic evidence for verification.
In case a shipment is lost during transit, we will coordinate with the courier partner to verify the issue and proceed with a replacement or refund as appropriate.
Contact Us
For any questions or concerns related to shipping and delivery, please contact us at: eclipsethreadcollectiveprivate@gmail.com.
We appreciate your trust in us and look forward to delivering your orders efficiently and reliably.